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A key challenge for businesses who are adopting a hybrid working model is how to replicate the organic knowledge sharing and off the cuff ‘water cooler’ conversations that happen in the office. ‘Learning by osmosis’ as it is sometimes called, can be important for junior members of a team, exposing them to conversations that they may miss out on when working remotely. However, relying on informal on-the-job training can pass on all habits, positive or negative. By putting frameworks in place to support the development of your team you can ensure that training is up to date and best practice is being passed on, no matter how or where your teams are working.