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As the new year commences, we reflect on the two tough years the Hospitality and Leisure sector has faced. Our experts explore the 5 key elements you should consider for your business in the upcoming year and discuss how to take advantage of the opportunities available to you.
Key topics and takeaways:
– Making the most of technology and improving efficiency
– Analysing and reducing your cost base
– The importance of the customer experience
– How to recruit and retain staff
– The emotional role of management, how to make the right decisions for your business
Our Brighter Thinking panel:
– Jordan Graves, Hospitality and Leisure specialist
– Chris Maloney, Head of Hospitality and Leisure
– Simon Armstrong, Outsourcing and Systems Advisory specialist
– Karen Gibb, HR and People Solutions specialist