Description
Contact Centre for Effective Dispute Resolution (CEDR)
CEDR Mediator Heather Allen discusses a dispute in a family run business and how being a neutral chair helped resolve the case.
Video Contents:
A board with only one non family member
Three generations of the family are involved with the company
Technical changes to the business necessitate the appointment of a new board member
Coaching the parties to have better conversations
The value of the claim and the franchisors demands
Being a neutral chair
