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NRF 2023: Creating “phygital” omnichannel retail experiences – with Stephen Hewett
Stephen Hewett, Customer Transformation & CX Tech Leader at Capgemini, discusses how retailers can blend the physical and digital to create a true omnichannel retail experience. Capgemini’s response is CornerShop, a live omnichannel store where we transform retail shopping and customer engagement to bring to life the store of tomorrow.
Find out more: https://www.capgemini.com/gb-en/indus…
For more insights about the future of retail and digital transformation, and to experience firsthand Capgemini’s omnichannel flagship store – CornerShop – please visit Capgemini’s full lineup of events at NRF 2023: https://www.capgemini.com/news/events…
