For our first episode, Hazel and Wayne are joined by Adrian Benjamin, a Wealth Protection Adviser at Precise Protect.
At the forefront of our minds in the insurance industry is the arrival of the new consumer duty rules. Can social media help lead to better client outcomes? In this episode, we talk to Adrian about the positive opportunity the new consumer duty presents to re-model ways of working. We also spend time focussing on how Adrian has utilised social media to improve his network connections and make waves with consumer understanding.
Topics covered:
- Our stance on what the consumer duty will mean for advisers
- The ever-changing marketing opportunities that social media presents
- How social media usage can help advisers improve client understanding and awareness
- 3 top tips for achieving good customer outcomes